Delivery and Refund

Refund policy

We at minishopus.com are committed to ensuring that our customers will never get dissatisfied with our services. And to that end, we provide a refund to our customers based on certain conditions:

• The package you receive is damaged
• The contents of the box are defective
• You receive a product that is past its expiry date
• Your order get lost during transit

Please inform us if any of the things mentioned above happen to you within 7-10 working days. If you fail to convey your grievances in the stipulated time, then it won’t be easy for us to make a refund.

The mode of providing a refund might vary depending on the circumstances. If you make the payment via Debit/Credit card or net banking, then it might take 7-10 working days for the credited money to appear back in your bank account. The policy of the banks causes this time delay, and we have no control over it. We sincerely regret any hardship caused to you during this time.

Requesting a refund

It is easy to request a refund from us. You can mail us your order details and the reason why you are applying for a refund. We will contact you about the issue as soon as we receive your email.

You can write to us on our email id, call our help desk, or contact our customer care executive via online chat for any queries. We take our visitors’ feedback very seriously and try to improve our services based on it.

We are there to help you anytime, and you can reach out to us anytime you want. If you want further details, then please refer to our Contact Us section.

Return policy

At minishopus.com, we take every step to ensure that our customers’ products should be as per their specifications. If you receive an incorrect, damaged, or incomplete package, then please let us know by contacting our customer care executives as early as possible.

Please inform minishopus.com within 7-10 business days from receiving the package to ensure timely resolution.

Return expectations

Please make sure to look for the “This product is not eligible for a refund, exchange, or return” mark on the product, as minishopus.com reserves the right to refuse to return or provide a refund on such products.